Orders 30

• Will my order arrive in time for Christmas?
• Will the Canada Post strike affect my order?
• How do I place an order?
• What payment methods are accepted?
• How are payments processed?

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Account 14

• Why haven’t I received emails from you?
• How do I update my account details?
• How do I add books that are not available on the website to my Wishlist?
• How do I add books currently available on the website to my wishlist?
• How do I share my wishlist?

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Product 2

• What is a remainder mark?
• Will the book I purchase be the same cover as advertised?

Pricing 3

• What does 'List Price' mean?
• Why are the books so affordable?
• Will Tariffs Affect Your Book Orders? Here’s What You Need to Know.

Gift Cards 8

• How do I purchase a Gift Card?
• What are the delivery options for Gift Cards?
• Do you offer physical Gift Cards?
• What is a gift card wallet?
• How do I add my gift card into my gift card wallet?

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Loyalty 13

• What is the Book Outlet Rewards Program?
• Do I need to sign up for the program?
• How do I earn points?
• How are Purchase Points calculated?
• What do I get with my points?

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About Us 5

• Are you in compliance with AODA guidelines?
• Are prices and merchandise subject to change?
• Do you still have a physical store?
• How can I request a donation?
• Is Book Outlet a Canadian business?

Orders 27

• Will my order arrive in time for Christmas?
• How do I place an order?
• What payment methods are accepted?
• How are payments processed?
• Why is my credit card being declined?

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Account 13

• Why haven’t I received emails from you?
• How do I update my account details?
• How do I remove titles from my Wishlist?
• How do I share my wishlist?
• How do I subscribe to the Book Outlet newsletter?

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Product 2

• What is a remainder mark?
• Will the book I purchase be the same cover as advertised?

Pricing 3

• What does 'List Price' mean?
• Why are the books so affordable?
• Will Tariffs Affect Your Book Orders? Here’s What You Need to Know.

Gift Cards 7

• How do I purchase a Gift Card?
• What are the delivery options for Gift Cards?
• Do you offer physical Gift Cards?
• What is a gift card wallet?
• How do I add my gift card into my gift card wallet?

View all 7

Loyalty 13

• What is the Book Outlet Rewards Program?
• Do I need to sign up for the program?
• How do I earn points?
• How are Purchase Points calculated?
• What do I get with my points?

View all 13

About Us 4

• What are your hours?
• Are prices and merchandise subject to change?
• Do you still have a physical store?
• How can I request a donation?