We know — it’s frustrating when a card gets declined. Sometimes payments are declined for security reasons, even when everything looks correct.

Here are a few things you can check:

1. Make sure your name is entered as it appears on your card.

2. Double-check that your billing address matches the one your card is registered to (your credit card statement is a great reference).

3. If you’ve tried placing the order several times, your card issuer may have temporarily flagged the activity.

If your payment doesn’t go through, we recommend waiting a few minutes before trying again, or using a different payment method if available.

 

If everything looks right but the problem continues, it’s best to contact your credit card company directly, as they’ll be able to provide more details and help resolve the issue.