The most common reasons for a credit card to be declined are listed below:

• If there is a middle initial printed on the card, it needs to be included in the “first name” field. It is important that the name be entered exactly how it appears to be printed on the card.
• The billing information provided on your order must match exactly the address that was used to register your credit card. If you are not sure of this address, please reference a recent credit card statement.
• If you have made several attempts to put the order through, your credit card company may flag your account from purchasing.

If the above steps do not assist in having an order successfully placed, we encourage you to contact your credit card company directly with any further inquiries.