We're working hard to keep your book hauls moving smoothly by using alternate carriers. That said, deliveries to P.O. boxes might still run into some hi...

If you would like to place an order with us, please follow the steps listed below: Log into your account Browse the site for the book(s) you would ...

We accept the following payment methods when placing an order: VISA, Master Card, American Express, PayPal, Apple Pay, and Google Pay.

When a credit card is used to place an order, Book Outlet will initially process a pre-authorization charge on your credit card. This pre-authorized charge ...

The most common reasons for a credit card to be declined are listed below: If there is a middle initial printed on the card, it needs to be included in th...

In cases such as this, PayPal has charged your account, but we did not receive your order or payment in our system. The charge on your PayPal account will b...

Order processing times in our warehouse may take 1-3 business days (excluding weekends and holidays). However, during peak seasons with higher volumes, orde...

To see the current status of an order, please visit your Past Orders page for details. This page lists all of the orders you have placed with us. The last c...

UNF status means that an order was not able to be fulfilled. While a rare occurrence, this means that the items in your order had become unavailable while y...

Once an order is placed, changes to the order cannot be made. However, if your order has not begun processing in our warehouse, you can cancel the current o...