Orders
If your order has not begun processing, please contact us and our Customer Experience team would be happy to advise further. *Please note: if the order ...
Tue, 26 Oct, 2021 at 9:06 PM
As we want to ensure all orders are processed as quickly as possible, you may only cancel your order for a brief period of time before we begin processing i...
Tue, 26 Oct, 2021 at 9:09 PM
Due to the nature of our inventory, in rare cases, the cover for a book received might not match the one in the display picture; however, the ISBN will stil...
Tue, 26 Oct, 2021 at 9:11 PM
When you shop on Book Outlet, not only do you save up to 90% off brand new books, you’re also covered by our Cover to Cover Guarantee. As a company of passi...
Tue, 26 Oct, 2021 at 9:14 PM
If your order arrives and you notice a shortage or an error with your order, you must report it within a maximum of 30 days from when the order was expected...
Tue, 1 Feb, 2022 at 10:58 AM
If you have a registered tax exemption certificate and require a tax-exempt status for your account, please contact our Customer Experience team before plac...
Wed, 25 May, 2022 at 4:28 PM
Each coupon is identified by a Coupon Code and can have different requirements and rewards. Please check your coupon - all requirements stated on the coupon...
Mon, 27 Feb, 2023 at 11:17 AM
Promotional coupons may be applied by entering the code directly within the coupon section of your cart. It will then determine if your purchase meets the c...
Mon, 7 Nov, 2022 at 2:52 PM
Enjoy free shipping on all orders of $50+ (before tax, shipping, and after discounts/coupons). Please note: gift cards do not count towards the free shippin...
Tue, 9 Jul, 2024 at 3:59 PM
Delivery times for orders vary based on the shipping destination. For more detailed information, please visit our Shipping page. If your order does not ...
Thu, 4 Nov, 2021 at 10:57 AM