Orders
The Government of Canada has announced a Federal Holiday Tax Exempt Program, offering GST/HST relief on select items from December 14, 2024, to February 15,...
Mon, 16 Dec, 2024 at 3:42 PM
All orders placed from November 1st – December 25th have until January 31st to be returned.
Mon, 18 Nov, 2024 at 2:21 PM
If you would like to place an order with us, please follow the steps listed below: Log into your account Browse the site for the book(s) you would ...
Tue, 26 Oct, 2021 at 8:36 PM
We accept the following payment methods when placing an order: VISA, Master Card, American Express, PayPal, Apple Pay, and Google Pay.
Thu, 29 Jun, 2023 at 1:36 PM
When a credit card is used to place an order, Book Outlet will initially process a pre-authorization charge on your credit card. This pre-authorized charge ...
Tue, 26 Oct, 2021 at 8:44 PM
The most common reasons for a credit card to be declined are listed below: If there is a middle initial printed on the card, it needs to be included in th...
Sun, 19 Sep, 2021 at 6:31 PM
In cases such as this, PayPal has charged your account, but we did not receive your order or payment in our system. The charge on your PayPal account will b...
Tue, 26 Oct, 2021 at 8:45 PM
Order processing times in our warehouse may take 1-3 business days (excluding weekends and holidays). However, during peak seasons with higher volumes, orde...
Fri, 12 Nov, 2021 at 12:07 PM
To see the current status of an order, please visit your Past Orders page for details. This page lists all of the orders you have placed with us. The last c...
Tue, 26 Oct, 2021 at 8:59 PM
UNF status means that an order was not able to be fulfilled. While a rare occurrence, this means that the items in your order had become unavailable while y...
Wed, 15 Dec, 2021 at 4:56 PM