About Us

What are your Customer Service hours?
We're here for your bookish needs Monday to Friday, 9:00 a.m. to 4:00 p.m. ET. That's when our team is keyboard-ready and answering your questions (...
Tue, 5 May, 2026 at 2:29 PM
Are You AODA Compliant?
We believe everyone should be able to browse bargain books with ease. That’s why our website follows the Accessibility for Ontarians with Disabilities Act (...
Tue, 5 May, 2026 at 2:30 PM
How can I request a donation?
If your organization supports literacy and could use a little help, we'd love to hear from you. Just fill out this form and send it to donations@booko...
Tue, 5 May, 2026 at 2:31 PM
Is Book Outlet a Canadian business?
You bet, eh! Book Outlet is proudly Canadian – owned and operated right here at home in Canada. We’re dedicated to bringing readers across the country (&...
Tue, 5 May, 2026 at 2:32 PM
Do you still have a physical store?
Our physical store closed in September 2023 (moment of silence, please️). But don’t worry, our entire bookish universe is still online! That means more ...
Tue, 5 May, 2026 at 2:34 PM