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Knowledge base
bookoutlet.ca
Orders
30
Will my delivery be impacted by the Canada Post strike?
What is your holiday return policy?
How do I place an order?
What payment methods are accepted?
How are payments processed?
View all 30
Account
13
How do I update my account details?
How do I add books that are not available on the website to my Wishlist?
How do I add books currently available on the website to my wishlist?
How do I share my wishlist?
How do I subscribe to the Book Outlet newsletter?
View all 13
Product
2
What is a remainder mark?
Will the book I purchase be the same cover as advertised?
Pricing
2
What does 'List Price' mean?
Why are the books so affordable?
Gift Cards
8
How do I purchase a Gift Card?
What are the delivery options for Gift Cards?
Do you offer physical Gift Cards?
What is a gift card wallet?
How do I add my gift card into my gift card wallet?
View all 8
Loyalty
13
What is the Book Outlet Rewards Program?
Do I need to sign up for the program?
How do I earn points?
How are Purchase Points calculated?
What do I get with my points?
View all 13
About Us
4
Where are you located?
Are you in compliance with AODA guidelines?
Are prices and merchandise subject to change?
Do you still have a physical store?
bookoutlet.com
Orders
27
What is your holiday return policy?
How do I place an order?
What payment methods are accepted?
How are payments processed?
Why is my credit card being declined?
View all 27
Account
12
How do I update my account details?
How do I remove titles from my Wishlist?
How do I share my wishlist?
How do I subscribe to the Book Outlet newsletter?
How do I change my email preferences?
View all 12
Product
2
What is a remainder mark?
Will the book I purchase be the same cover as advertised?
Pricing
2
What does 'List Price' mean?
Why are the books so affordable?
Gift Cards
7
How do I purchase a Gift Card?
What are the delivery options for Gift Cards?
Do you offer physical Gift Cards?
What is a gift card wallet?
How do I add my gift card into my gift card wallet?
View all 7
Loyalty
13
What is the Book Outlet Rewards Program?
Do I need to sign up for the program?
How do I earn points?
How are Purchase Points calculated?
What do I get with my points?
View all 13
About Us
4
Where are you located?
What are your hours?
Are prices and merchandise subject to change?
Do you still have a physical store?