Once your order ships out from our warehouse, it can take 1–3 business days for the tracking info to start doing its thing. Carriers need a bit of time to s...

Sometimes tracking goes quiet for a bit (especially during busy shipping seasons), but that doesn’t always mean your package is lost. It’s usually still on ...

Start by taking a good look around your home. Carriers sometimes get creative when hiding packages from porch pirates and the weather (behind a planter, nex...

Just get in touch with our Customer Service team within 30 days of receiving your order. They'll guide you through the process and hook you up with a Re...

At Book Outlet, we love a bargain, but we never bargain on quality. That's where our Cover-to-Cover Guarantee comes in. If you receive a book in a c...

You'll need a Book Outlet account to register for tax-exempt status. Once you've got one set up, log in & follow these steps: 1. Submit ...