When you shop on Book Outlet, not only do you save up to 90% off brand new books, you’re also covered by our Cover to Cover Guarantee. As a company of passionate readers, we stand behind our products and can guarantee that our books are in good reading condition. Should you receive a book in a condition that’s unreadable due to damage or defect, please reach out to our Customer Experience team within 30 days of receiving your order and we guarantee we will make it right.